Your orders will be shipped within 3 business days (Monday-Friday) after receiving bank approval. Depending on the distance of the delivery address from ERM Optik, the shipping company will deliver your order within 1-3 days.
In case of any issue caused by us, you will be notified using your membership information, so it's important that your membership details are complete and accurate. No deliveries are made on public holidays or weekends.
All the products you selected will be delivered to you with the guarantee of ERM Optik through the shipping companies we have agreements with.The products you purchase will be confirmed via email. If any of the products you selected are out of stock, you will be informed via email or phone.
ermoptik.com is an online shopping platform. It allows multiple users to shop at the same time. On rare occasions, it is possible for several customers to purchase the same product, leading to stock depletion.
In such a case:
If the product you paid for online is out of stock, you will be informed, and a substitute product will be offered. If a substitute product is not desired, there is a waiting period of at least 4 (four) and at most 30 (thirty) days. If the product cannot be delivered within this period, your payment will be refunded.
